Pitanja i odgovori

FAQ

ČESTO POSTAVLJENA PITANJA

Kako o garanciji?

Mašinu sa glavnim dijelovima (bez potrošnog materijala) se mijenja besplatan (nekim dijelovima će se održati), kada i ako bilo koji problem u toku garantnog roka.

1.Fiber lasersko rezanje stroj: 3 godine garancije kvaliteta.

2.Vibrating nož za rezanje stroj: 2 godine garancije kvaliteta.

3.Plasma cutting machine: 2 godine garancije kvaliteta.

4.Laser mašina za obilježavanje: 3 godine garancije kvaliteta.

5.Laser varenje: 2 godine garancije kvaliteta.

6.Plasma cutting machine: 2 godine garancije kvaliteta

7.CO2 laser machine:2 years quality guaranty

8.CNC router:2 years quality guaranty

Ja ne znam koji je pogodan za mene?

Molim te, reci mi svoje

1.Fiber laser cutting machine:

1) Veličina Max radna: odabrati najprikladniji model.

2) Materijali i debljina rezanja: Snaga lasera generatora.

3) Poslovni industrije: Prodaje se puno i daju savjete na ovom poslovnu liniju.

2.Vibrating nož stroj za rezanje:

1) Veličina Max radna: odabrati najprikladniji model.

2) Materijali: odabrati najprikladniji nož za uljanu repicu.

3) Debljina rezanja: Power of nož noževa

4) za rezanje uzoraka efekt: opet i da li je potrebno CCD ili drugih opcionalno dijelova ili ne potvrditi nož pogodan.

5) Poslovni industrije: Prodaje se puno i daju savjete na ovom poslovnu liniju.

3.Plasma stroj za rezanje:

1) Veličina Max radna: odabrati najprikladniji model.

2) Materijali i debljina rezanja :: odabrati najprikladniji energije.

4.Laser mašina oznaka:

1) Maksimalna veličina rada: Možemo i veličinu rada sa 110 * 100mm ----- 300mm * 300mm.

2) Materijali i obilježavanje efekt: ćemo provjeriti da li je naš stroj je pogodan za vas ili ne i odabrati najprikladniji za napajanje i dodatne dijelove.

5.Laser aparat za varenje:

1) Vaše proizvode i materijale proizvoda

2) dubina zavarivanje

3) Udaljenost između prstiju nekog vara

4) Poslovni industrije: Prodaje se puno i daju savjete na ovom poslovnu liniju.

6.Laser čišćenje mašina

1) Vaš materijala

2) Kakav nečistoća

3) debljina nečistoća

Uslovi plaćanja?

Alibaba trgovina osiguranje / TT / West Union / Payple / LC / Gotovina i tako dalje.

Do you have CE FDA document and other documents for customs clearance?

Yes,we have Original. At first we will show you and And after shipment we will give you CE/FDA/Packing list/Commercial Invoice/Sales contract for customs clearance.

Ne znam kako se koristi nakon što sam dobiti Ili imam problem tokom upotrebe, kako to učiniti?

1) Mi smo detaljno korisnički priručnik sa slikama i CD-a, svaki mjesec možete naučiti korak po step.And naš korisnički priručnik ažuriranje za lako učenje, ako postoji bilo kakva nadogradnja na stroju.

2) Ako imate bilo kakvih problema tijekom upotrebe, treba vam naš tehničar za sudije

Problem drugdje će biti riješen do nas. Mi vam možemo pružiti tim gledatelja

/ Whatsapp / E-mail / telefon / Skype sa cam dok sve probleme završio.

3) Možemo također pružiti vrata uslugu ako je potrebno.

Vrijeme isporuke

1.Fiber laser cutting machine:

General configuration:About 15 working days. Customized:20-45 working days.(Also according to customized complexity level)

 

2.Vibrating knife cnc cutting machine:

General configuration:About 10 working days. Customized:10-15 working days.

 

  1. Plasma cutting machine:

General configuration:About 7 working days. Customized:10-15 working days.

 

4.Laser mašina oznaka:

General configuration:About 5 working days. Customized:10-15 working days.

 

5.Laser aparat za varenje:

General configuration:About 7 working days. Customized:10-15 working days.

6.Laser cleaning machine:

General configuration:About 7 working days. Customized:10-15 working days.

7.CO2 laser machine:

General configuration:About 7 working days. Customized:10-15 working days.

 

8.CNC Router:

General configuration:About 7 working days. Customized:10-15 working days.

 

All the delivery time is approximate in general just for your reference. But maybe affected by some other uncontrollable reasons,like environment protection check by government . And The actual delivery date will be subject to the salesman said. In one word,we will try our best to deliver the machine as soon as possible and not affect your work.

 

All the delivery time is accurate in general for your reference. But reality maybe affected by some other reasons. And The actual delivery date will be subject to the salesman said.

If we need Lingxiu technician to train us after order,how to charge?

1) Ako dođete u naše tvornice da se obuku, to je besplatan za learning.And prodavaču, da ste se prate u fabrici 1-3 radnih dana. (Svaki sposobnost jedan učenja je drugačiji, i prema detaljima)

2) Ako vam je potrebna naša tehničar idi na vaše lokalne fabrike da vas nauči, potrebno je da snosi tehničar poslovne putuju ulaznica / stan i hranu / 100 USD po danu.

What’s Package and transportation?

1 Pakovanje:

Što se tiče mašina morem.

Ako LCL, generalno mi ćemo koristiti standardne izvoz šperploča sa kontejner.

Ako LCL, mi ćemo učiniti kao requirements.comparing kupca s LCL, FCL je više siguran.

Što se tiče mašina Air (mali volumen) Ćemo koristiti standardne izvoz šperploča sa kontejner.

Što se tiče dijelova strojeva s malim zvuka air.We će ga pakirati metodom sigurnost i više uzeti u obzir na troškove prevoza avionom.

How much is deposit?

In general,we will require 30% as deposit.Almost of all machines ordered by customers are customized products.So in order to keep company cash flowing,we will ask 30% of all total value as deposit.

 

In warranty time,if part goes wrong,how to deal with?

We will replace or repair without charge if manufacture’s defective workmanship (the parts without customer’s man made damage) with new or repaired parts shipping cost to customer.And it will be determination by LXSHOW laser. In general,customer’s need to return the parts with shipping cost. Also the parts should be packaged as well as they received without damage. If there is wrong,the customer will bear the related cost.

 

We will replace or repair But it will except the following factors:

1)The parts damaged due to lack of maintenance,cleaning,Or misuse/abuse.

2)Normal wear and tear.

3)damage caused by accident.

4)Piracy incidents

5)Some other man made damage.

If the above 5 points,the customer will be responsible for all the cost including shipping (go and return) charges.

What’s the business process

(1) Analysis the most suitable machine for you after knowing your works in details .

(2) After confirming  machine information ,we will talk about transporting .

It maybe FOB/CFR/CIF/CIP/DDU/EXW/FCA/FAS and other trade terms.

(3) After Machine information and transporting have been solved ,we will talk about payment terms (including 1.T/T 2.trade insurance of alibaba 3.L/C 4.Payple 5.West Union) .

(4) After you pay first deposit money30%(if T/T) ,we will produce the machine.

(5) After finishing machine,we will send machine picture and machine test video for your agreement.

(6)after your agreement , you can pay the remaining money.We will transport this machine to you by sea or by air (as we discussed at the beginning) .

(7) After the machine shipped ,We will send related documents (B/L,Packing list,commercial invoice) Telex release of bill of lading for your customs clearance

(8) When the machine will reach your port ,Shipper forwarder will inform you to let you get ready for customs clearance in advance .

(9)After customs clearance,you will get the machine finally.


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